Privacy Policy
This privacy policy explains how LABORATORIOS BABÉ, S.L. processes personal data collected or provided through our website.
We encourage you to read this content carefully, as it contains important information about how we may process your personal data.
We are committed to safeguarding your personal data and handling it in compliance with our legal obligations, in accordance with applicable data protection regulations, particularly the General Data Protection Regulation (“GDPR”) and Spain’s Organic Law 3/2018 of 5 December on Personal Data Protection and Guarantee of Digital Rights (“LOPDGDD”).
1. WHO PROCESSES THE DATA?
The “data controller” is the individual or legal entity who, either alone or jointly with others, determines the purpose and means of the processing personal data.
“Personal data” refers to any information that can identify a specific individual.
The “data subject” is any identified or identifiable individual whose identity can be determined using identifiers such as name, ID number, online identifiers, or physical identity attributes, among others.
“Processing” refers to any operation or set of operations performed on personal data, whether automated or not.
Below are the identification details of those jointly responsible for data processing:
PROCESSING CONTROLLERS
Identity of the controller | Laboratorios Babé S.L. |
Street address | Parque Tecnológico, Ronda de Guglielmo Marconi, 13, 46980 Paterna, Valencia |
Email address | |
Telephone number | 961 36 63 20 |
2. WHAT PERSONAL DATA DO WE PROCESS?
Generally, you can visit our website and access its various services and functionalities without restrictions or the need to provide additional information. However, in some cases, we may need to collect personal data to provide certain services properly to the users.
The types of personal data we collect through our website services are mainly identification and contact details, which you voluntarily provide.
The data requested is the minimum necessary for the specified purpose in each case.
All information collected by LABORATORIOS BABÉ S.L. will be processed fairly, lawfully, and transparently, in accordance with this privacy policy.
If LABORATORIOS BABÉ, S.L. intends to process your personal data for purposes other than those set out in this policy, you will be informed in advance, including any relevant details and expected consequences of such processing.
3. WHERE DO WE COLLECT PERSONAL DATA FROM?
Personal data refers to information that can identify an individual. Examples of personal data include name, email address, or any other information collected via cookies.
LABORATORIOS BABÉ, S.L. only collects personal data that you voluntarily provide through our website, or that is necessary for the proper delivery of requested services.
4. WHY DO WE PROCESS PERSONAL DATA?
In general terms, personal data is processed for the following purposes:
- Newsletter Subscription. This purpose includes the processing of your personal data if you have agreed to subscribe to our newsletter by ticking the relevant box. We will process your personal data to manage your subscription, including sending you personalised information. In this context, we will process your contact details to send information about new products, news, and information about products and services related to LABORATORIOS BABÉ, S.L., or our industry. The legal basis for the processing of your personal data for marketing purposes is your consent. You can unsubscribe from our newsletter at any time, free of charge, by following the instructions provided in each electronic communication.
- Marketing Purposes. We will use your data to suggest products or offers based on your user profile and on the products you view when browsing our website. These recommendations may appear as notifications or banners. We may also process the data to display ads on other websites, apps, or social media platforms that you visit. This advertising is usually based on a profile created from user preferences. The legal basis for processing your personal data for providing personalised services is our legitimate interest.
- Sending Quality and Satisfaction Surveys. In order to carry out customer service and/or product quality surveys. This information allows us to improve our products, services, and our customer experience service. The legal basis for processing your personal data is the legitimate interest of LABORATORIOS BABÉ, S.L., as the processing controller.
- Website Usage Information. We also collect certain information through cookies when you visit our website. Personal data may include identification of your device or browsing habits.
In addition to the purposes of our website, LABORATORIOS BABÉ, S.L. may collect personal data from other sources, such as invoices, contracts, CCTV recordings, or phone calls. For each data collection method, LABORATORIOS BABÉ, S.L. provides the necessary informative clauses to ensure that data subjects receive complete information about how their data is processed.
If you require information on data processing not covered in this policy, you can contact LABORATORIOS BABÉ, S.L., at the email address provided above.
5. WHAT COULD BE THE CONSEQUENCES OF NOT PROVIDING YOUR INFORMATION?
The data requested in the fields marked with an asterisk (*) is strictly necessary for the intended purpose or to provide the data subject with the best possible service.
If you do not provide all the required data, there is no guarantee that the information and services provided will fully meet your needs.
Therefore, if the requested data is missing, incorrect, or incomplete, we may be unable to process your request, making it impossible to provide the requested information or complete the service contract.
Likewise, the user guarantees that the information provided in any of the forms is truthful, accurate, and matches their data.
6. HOW LONG DO WE PROCESS PERSONAL DATA?
LABORATORIOS BABÉ, S.L. will process personal data for as long as necessary to fulfil the purposes for which it was collected, while the service or contractual relationship remains active, as long as there is a mutual interest and/or for the period required by applicable regulations
Once the established periods have ended, the data will be duly blocked and only accessible to public authorities, judges, and courts to address any possible liabilities arising from the processing, within the general period of limitations for legal actions. Once the aforementioned period has expired, the data will be permanently deleted.
7. WHO DO WE SHARE YOUR PERSONAL DATA WITH?
LABORATORIOS BABÉ, S.L. generally does not share personal data. However, to fulfil certain purposes outlined in this privacy policy, it may be necessary to grant access to personal data to third parties that provide support services for our operations. Some of these third parties include:
- technology and analytics providers,
- marketing and advertising services providers and partners,
- customer service management support providers.
In cases where these suppliers require access to personal data, LABORATORIOS BABÉ, S.L., as the data controller, ensures that such access is regulated and has signed a corresponding data processing agreement, in compliance with Article 28 of the GDPR, establishing the supplier’s instructions regarding data processing.
8. IS THE DATA TRANSFERED INTERNATIONALLY?
For service efficiency, some of the providers listed above are located outside the European Economic Area and may not offer an adequate or equivalent level of protection to that of the European Union.
In these cases, LABORATORIOS BABÉ, S.L. has implemented appropriate security measures to ensure that such transfers are secure, such as the Standard Contractual Clauses adopted by the European Commission for the transfer of personal data to third countries in line with the GDPR. You can find the latest version of the Standard Contractual Clauses here.
9. WHAT ARE YOUR RIGHTS?
You have the right to exercise, free of charge and at any time, your rights of access, rectification, deletion, objection, restriction, portability, and the right not to be subject to automated decisions, according to the terms set out in current regulations. If you object to the processing of your data, LABORATORIOS BABÉ, S.L. will stop processing it unless there are legitimate reasons as provided in the current regulations, or if it is required for the defence of future legal claims.
To exercise any of the rights described, please contact LABORATORIOS BABÉ, S.L., via the following channels:
- Send an email to info@laboratoriosbabe.com with the subject line EXERCISING RIGHTS and specify in the body which right(s) you wish to exercise.
- Send a postal letter to PARQUE TECNOLÓGICO. C/ CONDE ALESSANDRO VOLTA, 7, 46980, PATERNA, VALENCIA.
LABORATORIOS BABÉ S.L. will process your request as soon as possible, in accordance with the timeframes established in data protection regulations. We also inform you that in order to handle any request regarding the exercise of rights, we may need to request additional information to verify your identity.
In any case, if you are not satisfied with how we have handled your request, you can file a complaint with the Spanish Data Protection Agency through their website
10. WHAT SECURITY MEASURES DO WE HAVE IN PLACE?
The security measures implemented by LABORATORIOS BABÉ S.L. are those required under Article 32 of the GDPR.
LABORATORIOS BABÉ S.L., taking into account current technology, implementation costs, as well as nature, scope, context, and purposes of data processing, along with the varying likelihood and severity of risks to the rights and freedoms of individuals, has adopted appropriate technical and organisational measures to ensure an adequate level of security.
In any case, LABORATORIOS BABÉ S.L. has implemented sufficient mechanisms to:
- Ensure the continued confidentiality, integrity, availability, and resilience of data processing systems and services.
- Restore personal data availability and access quickly in the event of a physical or technical incident.
- Regularly monitor, evaluate, and assess the effectiveness of the technical and organisational measures implemented to ensure processing security.
11. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated from time to time to reflect changes in its content. Please check this document frequently to stay informed about any new updates that may affect how your personal data is processed.